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    Amber 
    Asked on November 28, 2018 at 06:11 PM

    My name is Amber Sheikh, and I am the Sr Accountant at Victorious Inc. There was an individual by the name of Tim Weerasiri (tim@victorious.com) who signed up for JotForm. He is no longer with the Company, and we do not have the login credentials to unsubscribe from Jotform services. We are currently being charged $19/month. Could you please advise. I tried to retrieve a password for the following three email addresses: tim@victorious.com, asheikh@victorious.com, and accounting@victorious.com to no avail. Thank you.

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    John_Benson
    Answered on November 28, 2018 at 10:06 PM

    I checked all the emails you have provided and I didn't find any Jotform account associated with it.

    Do you have any form link that is associated with the account? You can also share more information about the charge you received. 

    We'll wait for your reply. Thank you.