What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Drmichelle on January 14, 2013 at 01:48 PM



    I received an email that my account is over limit of submissions.  It shows that the Basic account is 100 submissions.  There have only been 20 on my account.  What do I need to do or am I misunderstanding something?

    Thank you

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    JotForm Support

    Answered by Goldo on January 14, 2013 at 02:05 PM

    Please disregard the email as you are way below the limit when checked. You can see the status of your account by going to My Account.