Form Support

I have received a notice that I am over quota for SSL forms - even though I have none enabled as

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    VolunteerNetwork
    Asked on January 14, 2013 at 03:44 PM

    At the first notice that I was nearing quota for SSL forms, I changed the iframe code to be http instead of https. I assumed that this would make any forms submitted after the change not count towards the SSL quota.

    I have checked my other forms, and none are listed as "secure". And the only entries that have come in are from the form that I recently changed.

    The notice says that my account will be disabled as of noon tomorrow (Tues 1/15) if I do not pay to upgrade my account. (But I don't know what it is now counting to add to this total.)

    Is this still the case even though I already changed the security of the form? HELP!!!

    Thank you for attention to this.

    Lucy

    Page URL:
    http://www.bloomingtonvolunteernetwork.org/BeMoreNomination

  • Profile Image
    Mike_T
    Answered on January 14, 2013 at 04:44 PM

    Thank you for contacting us.

    We have reset your SSL submissions counter, so your account will not be disabled.

    I have checked my other forms, and none are listed as "secure". And the only entries that have come in are from the form that I recently changed.

    You will also need to use non-ssl embed codes for your forms (in case some form is still embed via SSL)

    Please monitor your submissions to see if SSL submissions are still going through.