I have received a notice that I am over quota for SSL forms - even though I have none enabled as
- VolunteerNetworkAsked on January 14, 2013 at 03:44 PM
At the first notice that I was nearing quota for SSL forms, I changed the iframe code to be http instead of https. I assumed that this would make any forms submitted after the change not count towards the SSL quota.
I have checked my other forms, and none are listed as "secure". And the only entries that have come in are from the form that I recently changed.
The notice says that my account will be disabled as of noon tomorrow (Tues 1/15) if I do not pay to upgrade my account. (But I don't know what it is now counting to add to this total.)
Is this still the case even though I already changed the security of the form? HELP!!!
Thank you for attention to this.
Lucy
- JotForm SupportMike_TAnswered on January 14, 2013 at 04:44 PM
Thank you for contacting us.
We have reset your SSL submissions counter, so your account will not be disabled.
I have checked my other forms, and none are listed as "secure". And the only entries that have come in are from the form that I recently changed.
You will also need to use non-ssl embed codes for your forms (in case some form is still embed via SSL)
Please monitor your submissions to see if SSL submissions are still going through.