I was made aware that someone hacked into my Jotform account

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    simonafusco
    Asked on January 14, 2013 at 05:33 PM

    How do I make sure nobody is hacked in and using my clients information!?? I have already changed the password. I was made aware by a client that once he filled out the form on my site someone contacted him and referred to our company and his form!

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    EduardoMendez
    Answered on January 14, 2013 at 05:38 PM

    Can you please make sure to change the password on your account?

    Also, please double check the recepients addresses to make sure that the notifications are not being sent to the wrong people.

    Let us know if you need further assistance!

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    simonafusco
    Answered on January 14, 2013 at 05:53 PM

    How do I check the recipients address? I had a webdesigner set up my accout. Can you tell me how to do that please? thank you!

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    Mike_T
    Answered on January 14, 2013 at 06:04 PM

    Please take a look at the following article:

    Finding out E-mail Address used for submission notifications

    We may also check the form(s) per your request.

    Thank you.