- fstcAsked on January 14, 2013 at 06:25 PM
I am current on the Premium pricing plan. I pay via paypal but I need to change to a different paypal account.
I do not see an option to do this on your website. Please help.
I tried cancelling the membership in order to resubscribe with the new paypal account but I recevived this error from PayPal:
The unsubscribe button you clicked through is invalid. You can find the status of all subscriptions in your transaction history.
- fstcAnswered on January 14, 2013 at 06:34 PM
- JotForm SupportEduardoMendezAnswered on January 14, 2013 at 07:07 PM
You can cancel your subscription by logging to your Paypal account and following this instructions:
Once you cancel your subscription, you can go ahead and create your new subscription.
Please give that a try and let us know if we can further assistance!