What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submit not working

    Asked by frstrawser on March 08, 2011 at 04:56 PM

    Does not work in the Firefox browser (at least on Macs) -- the "Submit Form" button does not appear.

    Page URL:
    http://www.jotform.com/form/10581259373

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    JotForm Support

    Answered by NeilVicente on March 09, 2011 at 10:05 AM

    Hello

    Your form's Submit button works perfectly fine on Firefox, Chrome and IE on Windows. I'm not jumping into conclusions but that could be a problem with your installation of Firefox.

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    JotForm Founder

    Answered by aytekin on March 09, 2011 at 10:17 AM

    I'm also on OS X Firefox, but I see the submit button fine. Do you really havethis problem here:

    http://www.jotform.com/form/10581259373

    Or do you have this problem on a page on your site? If you have this problem on your site, please post the URL of the page.

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    Answered by sparkly on October 20, 2011 at 06:02 AM

    my submit button is also not working- www.mistresssparkly.co.uk

     

    I have redone the embed code to no avail, please can you help?

    sparkly69@talktalk.net

     

    Thanks

    x

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    JotForm Support

    Answered by idarktech on October 20, 2011 at 06:30 AM

    Hi Sparkly,

    Your whole form is actually working, there was just a problem with your iframe height, it's too small for your form. Please check my guide below for the fix:

     

    On you Welcome.html file please find this

     <div class="com-apple-iweb-widget-HTMLRegion" id="widget1" style="height: 421px; left: 5px; position: absolute; top: 687px; width: 689px; z-index: 1; ">

    change 421 to 550. [This would show the whole form]

    and this

    <div style="height: 150px; margin-left: 0px; position: relative; width: 700px; z-index: 15; " id="footer_layer">

    change 700  to 10. [This would remove the blank area which covers your submit button]


    I hope this helps. If you have any other concern just let us know, we'd be glad to help you.

    Regards,

    idarktech

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    Answered by sparkly on October 20, 2011 at 07:14 AM

    Thanks so much all sorted so quickly, great service...pat on back....

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    JotForm Support

    Answered by idarktech on October 20, 2011 at 07:16 AM

    Glad to hear it Sparkly. If you have any other concern just feel free to contact us.

    Cheers!