Submit not working

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    frstrawser
    Asked on March 08, 2011 at 04:56 PM

    Does not work in the Firefox browser (at least on Macs) -- the "Submit Form" button does not appear.

  • Profile Image
    NeilVicente
    Answered on March 09, 2011 at 10:05 AM

    Hello

    Your form's Submit button works perfectly fine on Firefox, Chrome and IE on Windows. I'm not jumping into conclusions but that could be a problem with your installation of Firefox.

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    aytekin
    Answered on March 09, 2011 at 10:17 AM

    I'm also on OS X Firefox, but I see the submit button fine. Do you really havethis problem here:

    http://www.jotform.com/form/10581259373

    Or do you have this problem on a page on your site? If you have this problem on your site, please post the URL of the page.

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    sparkly
    Answered on October 20, 2011 at 06:02 AM

    my submit button is also not working- www.mistresssparkly.co.uk

     

    I have redone the embed code to no avail, please can you help?

    sparkly69@talktalk.net

     

    Thanks

    x

  • Profile Image
    idarktech
    Answered on October 20, 2011 at 06:30 AM

    Hi Sparkly,

    Your whole form is actually working, there was just a problem with your iframe height, it's too small for your form. Please check my guide below for the fix:

     

    On you Welcome.html file please find this

     <div class="com-apple-iweb-widget-HTMLRegion" id="widget1" style="height: 421px; left: 5px; position: absolute; top: 687px; width: 689px; z-index: 1; ">

    change 421 to 550. [This would show the whole form]

    and this

    <div style="height: 150px; margin-left: 0px; position: relative; width: 700px; z-index: 15; " id="footer_layer">

    change 700  to 10. [This would remove the blank area which covers your submit button]


    I hope this helps. If you have any other concern just let us know, we'd be glad to help you.

    Regards,

    idarktech

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    sparkly
    Answered on October 20, 2011 at 07:14 AM

    Thanks so much all sorted so quickly, great service...pat on back....

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    idarktech
    Answered on October 20, 2011 at 07:16 AM

    Glad to hear it Sparkly. If you have any other concern just feel free to contact us.

    Cheers!