Card form buttons getting stuck on embedded webpage.

  • sviner
    Asked on November 29, 2018 at 6:18 PM

    Hi

     

    I have a card form that is getting stuck. The next (and previous) button is greyed out. Please advise.

     

    Thanks,

    Jotform Thread 1658184 Screenshot
    Page URL: https://www.haas.video/preboarding#pre-board-form
  • jherwin
    Replied on November 29, 2018 at 9:19 PM

    I checked your webpage and notice that you embed your form using javascript code. Please try embedding your form using an iFrame method.

    -> Guide Getting the Form iFrame Code.

    Related guide: Which Form Embed Code Should I Use.

    Let us know if the issue still persists after embedding the form using the iFrame method.


  • sviner
    Replied on November 30, 2018 at 10:59 AM

    Thanks for the replay. I should have mentions that I have tried all methods.

    I have gone back and used the iframe method. It works, but it has the big white border.

    I guess I just need to adjust the code to remove the border?


    1543593587Screen Shot 2018 11 30 at 9 Screenshot 10

  • Mike_G JotForm Support
    Replied on November 30, 2018 at 1:02 PM

    I have moved your concern to a new thread considering it is about another topic.

    https://www.jotform.com/answers/1658970

    Please refer to that thread for any concerns related to the border around the form embedded on your website.