What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    help - i have a new email address and forgot my user name/password

    Asked by guest_30139199147054 on January 14, 2013 at 11:27 PM

    they sent the reset steps to an email that doesn't exist anymore. what do i do



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    JotForm Support

    Answered by Welvin on January 15, 2013 at 01:54 AM

    Share with us a form URL so we can check which account does it belong and so we can give you the email address associated with that account and so you can reset your password again.