Credit Card Transaction

  • MarthaObryan
    Asked on November 30, 2018 at 12:16 PM

    When someone submits their credit card information to make a donation, they are receiving this error. 

    Jotform Thread 1658914 Screenshot
  • Richie JotForm Support
    Replied on November 30, 2018 at 2:08 PM

    This specific error "PCI: Error during transaction - This transaction cannot be accepted" usually means a problem with your authorize.net account settings or it could be the information entered into the form.

    Kindly check your Authorize.net credentials if you have the correct API login and transaction key.

    Credit Card Transaction Image 1 Screenshot 20