What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can JotForm cope with high volume file uploads?

    Asked by ChrisBesseling on May 12, 2010 at 10:51 AM

    Hi, we're considering using a JotForm Professional package to collect several large files at a time from approximately 300 customers in a two-month period.  The video files we need would be up to 150MB each and the images would be bewteen 10-25MB each, so one submission could contain 300-400MB of file attachments in total.  Have other customers used JotForm in this way before and how did the system cope with the high volume of file uploads? Many thanks in advance for your response. Cheers, Emilie.


  • Profile Image
    JotForm Founder

    Answered by aytekin on May 13, 2010 at 03:01 AM
    Our system would cope just fine since we have load balanced servers. However, we do not allow form upload submissions with over 100MBs. You should probably use a service that's designed exactly for sending very large files. There are services like that. I think one of them was called DropSend or something like that.
  • Profile Image

    Answered by ChrisBesseling on May 13, 2010 at 06:14 AM
    Many thanks for your response. Very helpful. Cheers, Emilie and Chris.
  • Profile Image

    Answered by ChrisBesseling on May 13, 2010 at 06:14 AM
    Many thanks for your response. Very helpful. Cheers, Emilie and Chris.