Emails are not delivered / Jotform-formular per www.massage-fachschule.ch

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    mfz
    Asked on January 15, 2013 at 05:40 AM

    Carissimi

    ho un problema grave, non ricevo tutti gli annunci, non vengono smistati tutti, mando qualche esempio.

     

    223925573347705939 

     

    223963078181468119

     

    223963919258920030

     

    223965431511737017

     

    223976939459532659

     

    ho controllato e questi non sono stati smistati. Per favore fatte tutto che funzioni di nuovamente, e tenetemi al corrente quando e risolto questo grave problema. Il mio italiano non e perfetto, ma spero che mi capite. Altramente lo posso solo fare in tedesco.

    Grazie tante

    Evelyne

  • Profile Image
    Welvin
    Answered on January 15, 2013 at 08:33 AM

    Hi Evelyne,

    Do you mean to this inquiry that you do not received the form submissions into your email address? Or, do you mean that the submission date of the following ID's given is NOT sorted?

    Can you please add additional information?

     

    Thanks

  • Profile Image
    mfz
    Answered on January 15, 2013 at 08:43 AM

    Hallo Welvin,

    thanks for answering. I mean that I not received the form submissions into my email address.

    info@massage-fachschule.ch. Sorry my english is not very good.

    Thank for your help

    Evelyne

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    Welvin
    Answered on January 15, 2013 at 08:46 AM

    Hi Evelyn,

    Thank you for the clarification. Your email address is not listed in our bounce list. Have you check your mail spam folder to see if the form notification are there?

    Please also check this guide for additional information and solution: How to setup email alerts to prevent "emails not being received" issues

     

    Thank you.

  • Profile Image
    mfz
    Answered on January 15, 2013 at 08:46 AM
    New response receivedHi Welvin,
    I do not received the form submissions into my e-mailaddress.
    Thank for help me. Sorry my english is no good.
    Kind regards
    Evelyne
  • Profile Image
    Welvin
    Answered on January 15, 2013 at 08:47 AM

    Please refer to my last response above. Thanks

  • Profile Image
    mfz
    Answered on January 15, 2013 at 09:08 AM
    New response receivedHi Welvin,
    Sorry, I don't understand nothing, was you say. I'am not a good user.
    I know only, the e-mailadress is listed, I could not receive 40 yes and 3 not.
    Sorry so much,
    Evelyne
  • Profile Image
    Welvin
    Answered on January 15, 2013 at 09:16 AM

    Hi Evelyne,

    I have changed your settings for your convenience, please try to test your form again.

     

    Thanks

  • Profile Image
    mfz
    Answered on January 15, 2013 at 09:36 AM
    New response receivedDear Welvin,
    I tried and tested my form. I know, that the form goes. But I must be sure, that all the future submissions come in to my e-mailadress. I cannot look every day, if jotform give me all, or not. Please understand me.
    Can I be sure???
    Thanks a lot of for your help
    Evelyne
  • Profile Image
    Welvin
    Answered on January 15, 2013 at 09:38 AM

    Hi Evelyne,

    Yes, you will receive all the submissions into your email address. That's for sure.

     

    Thanks

  • Profile Image
    mfz
    Answered on January 15, 2013 at 09:42 AM
    New response receivedHi Welvin,
    thank you sooooooooooo much for your help.
    Evelyne
  • Profile Image
    Welvin
    Answered on January 15, 2013 at 09:47 AM

    You are welcome. Cheers!

  • Profile Image
    mfz
    Answered on January 15, 2013 at 02:25 PM
    New response receivedDear Welvin,
    what's happen now with my form....... I receive my forms in an other form as before.......!!!! I cannot work so.
    p.e.
    Name
    xy
    Vorname
    yv
    Kurs-Nr.
    yyy
    Please make it like before, so I cannot work. Thank you in advance for your help.
    Best regards
    Evelyne
  • Profile Image
    Mike_T
    Answered on January 15, 2013 at 03:56 PM

    I was not able to find mentioned submission to check its mail log.

    Can you please flag the affected submission on your form Submissions page?

    Alternatively, it is possible to configure email notification to send to your @gmail.com based email, and then forward from @gmail to @massage... email address.

    Thank you for cooperation.