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  • Profile Image

    answering email confermation service is not working!

    Asked by pincopallino on January 15, 2013 at 08:12 AM

     

    I dont receive the confermation email in my inbox and als my client is not receiveing a confermation email!

     

    http://www.pincopallino.nl/alles_in_1_servicepakket +  http://www.pincopallino.nl/hoera_baby_geboren

     

    Let us know what is wrong.

     

    Thank you.

    liz

    Page URL:
    http://www.pincopallino.nl/hoera_baby_geboren+http://www.pincopallino.<br/>nl/alles_in_1_servicepakket

  • Profile Image
    JotForm Support

    Answered by Welvin on January 15, 2013 at 08:40 AM

    Hi,

    Your current form notifications recipient settings is something incorrect. You haven't separated the email address with comma then space before the second email address. I have corrected this for your convenience.

    Please try to do and actual submissions again, see if you still can't receive the notifications.

     

    You may also consider checking this guide: How to setup email alerts to prevent "emails not being received" issues

     

    Thanks