Is it possible to set up an auto responder for incomplete payments only?

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    born
    Asked on January 15, 2013 at 09:08 AM

    When a person submits my form but doesn't complete the payment on paypal, I get the 'Incomplete Payments' notification but is there a way to send the person an auto responder or notification email?

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    Welvin
    Answered on January 15, 2013 at 09:26 AM

    Unfortunately, that is not possible. You can only send notification or auto responder if the payment was actually made.

     

    Thanks

  • Profile Image
    born
    Answered on January 15, 2013 at 09:28 AM

    Shame but thanks.