What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are the updates not updating the form on my html? Very urgent

    Asked by PatMarchand on March 09, 2011 at 02:33 AM

    I have tried different alternatives but the problem remains:

    - I tried dark background, saved

    - then I tried grey background and saved

    Script: <script src="http://www.jotform.com/jsform/10662032241"></script>

    but for some reasons, and though on the preview it shows grey background, it has not recorded my changes and when I run my html with the above script the background is still black!

  • Profile Image
    JotForm Founder

    Answered by aytekin on March 09, 2011 at 09:33 AM

    We released a new version today that had this caching bug. It is now fixed. Sorry about that.