[Reminders]: is it possible to automatically exclude recipients if they've already filled out the form?

  • grahamlaw
    Asked on December 3, 2018 at 2:23 PM

    So unless we manually cancel the reminder, this will email everyone, including those who already filled out the form and do not need a reminder?

    Is it too difficult to implement checking first? I don't think I would use this feature, as people who have already filled out the form would not appreciate a "reminder" to do something they already did.

  • Victoria_K
    Replied on December 3, 2018 at 4:26 PM

    Hello,

    When setting up a reminder, there is an option to specify 'End Date' for the reminder to stop sending emails. This way you can cancel it automatically. 

    It seems that reminders are not designed to check previously received submissions in order to exclude recipients if they've filled a form. I will raise your suggestion as feature request to our developers. 

    We will gladly assist if you need any further help.