What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    how do i update my credit card in my jotform account?

    Asked by sduis on January 15, 2013 at 07:37 PM

    I search through all available links on your website and could not find where i can update a credit card number. I currently use the free membership, i think i have a credit card listed in the event of going over my form limit.

    Please advise!

  • Profile Image
    JotForm Support

    Answered by jonathan on January 15, 2013 at 07:58 PM


    Your JotForm account is currently on basic free subscription, if you want to upgrade, please click this link . You can also upgrade by going to your account settings when in My Forms (logged in to Jotform)

    When you upgrade, you can use your new card number, so, there is no need to update the previous one.

    Please inform us if you require further assistance.