Make submission data PDF layout like the layout from print page.

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    chefscape
    Asked on December 04, 2018 at 12:20 PM

    Hey there,

    In my form: https://form.jotform.com/83024452884156

    When a user hits submit at the end, the form data and any uploaded docs go into the designated drop box, this part is fine.  What I need is when the user hits submit, I want the form data to layout the way the Print button lays out the data.

    If you look in the screen shots, the "Print" layout is nice, but the pdf product from "Summit" is ugly and missing field labels.  

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    EltonCris
    Answered on December 04, 2018 at 01:48 PM

    While there's no easy route to achieve that, what I can suggest is to customize the PDF in the PDF Editor according to your desired layout.

    To do that, 

    1. While on your MY FORMS page, select a form and click the Submissions button.

    20160717191724.png

    2. On your form's Submissions Page, click the PDF icon from the top menu then Customize PDF.

    20160717195002.png

    3. You'll be redirected to the PDF Editor to customize the PDF.

  • Profile Image
    chefscape
    Answered on December 04, 2018 at 05:46 PM

    Thanks Elton, but something weird is happening. In looking more closely, the PDF of the submitted form doesn't match the form the data was submitted into. It's two different forms.  It's like my Member Onboarding Form has merged with another form I've built.   Below are two screen shots of the first two tabs of my form.  Now look at the third screen shot, it's of the PDF that spits out - it's data from another form.  Can you help me fix this? 


    1543963364Screen Shot 2018-12-04 at 5.381543963377Screen Shot 2018-12-04 at 5.391543963553Screen Shot 2018-12-04 at 5.44

  • Profile Image
    chefscape
    Answered on December 04, 2018 at 05:52 PM

    I may have just figured out a portion of the problem and it appears to be related to Safari.  I use both Safari and Chrome and in Chrome the PDF appears fine online.  Regardless, though the form still uploads to my Drop Box as a weird merge as described in my previous note.

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    jherwin
    Answered on December 04, 2018 at 08:51 PM

    To clarify, would you like to replicate the layout from the PRINT page to your submission data as PDF layout? If so, you can modify your PDF form layout by editing it with PDF Editor. Replicate the layout from the print button and the submission data will display the way you want.

    To edit the PDF template, follow the guide provided by my colleague.

  • Profile Image
    chefscape
    Answered on December 08, 2018 at 11:56 AM

    Hi Jherwin and Elton,  I don't think you're understanding the problem.  The "download PDF" and "Customize PDF" are NOT Loading the form I'm working in.  It's loading another form.  Look at this: https://www.dropbox.com/s/euyhh3dkx43icqr/PDF%20loads%20different%20form%20from%20submission.mov?dl=0


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    jherwin
    Answered on December 08, 2018 at 01:19 PM

    Please allow me some time to check and do some tests. I will update you via this thread.

    Thank you for your understanding.

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    jherwin
    Answered on December 08, 2018 at 02:12 PM

    I checked your submission page and tried to download the submission data as PDF and I was able to replicate the issue. However, the issue may be related to the PDF template.

    If it's ok for you, I suggest you delete your current PDF template to fix the problem with your PDF form.

    1544295655remove current template.png

    After you delete your current template, you will be asked to create a new one. Just choose the layout you want and then press CREATE button.

    1544295715new doc.png

    By the way, you do not need the PDF form if you do not need the fillable PDF. You can simply choose a new pdf editor in your form settings and you can view submissions and edit the PDF layout without creating a PDF form.

    1544295999pdf.png