What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can i personalise the submission

    Asked by 99clarkj on January 16, 2013 at 08:36 AM

    I have two questions. 

    I am a web designer and wish to use your service across my sites, but does for the free one does this mean I can only have 100 forms filled out per month?


    Also can i personalise the email notification that gets ssent through to my customer? As at the moment it just says Jotform. 


    Thanks in advance

  • Profile Image

    Answered by pinoytech on January 16, 2013 at 10:00 AM


    Yes. Free account allowed only to recieved 100 submission per month including 10 SSL secured submission and can recieved 10 payments. Please take a look at our pricing page.


    Yes, you can customize email notification and remove JotForm logo. Here's how to remove/delete JotForm logo:

    1. Edit your Form

    2. Click "Setup & Embed" tab

    3. Click "Emil Alerts" notification

    4. In your notification's "Compose Email", just simply click JotForm logo and delete

    5. Save changes.

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image

    Answered by 99clarkj on January 16, 2013 at 10:33 AM

    Thanks for the quick reply is that 100 submissions per form or 100 in total as i will have more than one form? Also will I get notified when the 100 are nearly up so I can upgrade?

    I will personlise this thanks, is there anyway I can get it so it doesn't send from noreply@jotfrom ??

  • Profile Image

    Answered by pinoytech on January 16, 2013 at 10:57 AM


    100 submission per month for the overall account and once you nearly reach submission quota, you'll be notified to either upgrade your account or wait for the following month for the counter resets which is every first day of the month. 

    Thank you!