PDF in new version to old view

  • ddejaynes
    Asked on December 5, 2018 at 10:29 AM

    Hello,


    My PDF viewer is coming in as the new version and I want it to come in as the old version - I tried going to email - advanced - pdf editor and it looks fine in there, but when the jotforms come through they come in as the new view which is hard to read. How do I change it back to the old view?


    Thanks!

  • Richie JotForm Support
    Replied on December 5, 2018 at 1:03 PM

    Can you please try checking your Form if you're using the OLD PDF editor?

    Go to your Form then Settings>Form settings and scroll down until you find Use new PDF editor and select NO.

    PDF in new version to old view Image 1 Screenshot 20

    Please give it a try and let us know if the issue still remains.