I am attempting to downgrade and it won't let me

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    Asked on January 16, 2013 at 12:45 PM

    I looked up this issue and saw that the same thing has happened to others. I need to downgrade back to the free membership and when I try it redirects me to the plimus website and doesn't accept my login info.

    Can you please downgrade my account for me?

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    Answered on January 16, 2013 at 01:13 PM

    Hi there, 

    As per your request I have cancelled your subscription and your account is due to downgrade on the 22nd of this month.

    Please let us know if you need further assistance!

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    Answered on January 16, 2013 at 01:25 PM

    Thank You

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    Answered on January 16, 2013 at 01:48 PM

    On behalf of my colleague you are welcome and if you have any other questions or problems feel free to ask or let us know.