What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Download PDF format after submit

    Asked by spanexcello on January 16, 2013 at 01:07 PM

    Dear Sir,

     

    Really really nice this your service, i was seen your artical about my qustion, (http://www.jotform.com/answers/70341-issue-when-using-print-form-option-along-with-collapse-form) then i follow your stpes but after submit i can download the PDF, but inside the PDF nothing only 

    ""Error

    We couldn't find the submission you are looking for on our servers."

     

    this messgae. please help me.

     

    Thank you

    Page URL:
    http://form.jotform.me/form/30154937631453

    Screenshot
  • Profile Image

    Answered by pinoytech on January 16, 2013 at 01:45 PM

    Hi there,

    As I've check your form, I found out that your form is deleted which causing the error. I've already restored your form for you and it should be working fine now.

    If you need further assistance, do let us know.

    Thank you!