- rasssAsked on March 09, 2011 at 08:14 AM
When I set up a conditional email such that when a person enters (eguals) a number it works fine, however when I set it up to enter text (a word) it doesn't work?
Can I make this work?
- JotForm SupportliyamAnswered on March 09, 2011 at 12:54 PM
The conditions with text boxes are case sensitive. If you miss one capitalization, the condition will no meet an equivalent for an email to be sent. So normally I prefer and often suggest people to use a drop down menu just to be sure that the conditions are met.
Hope this helps.