Reminder emails: Ability to send a reminder to the user who started but has not completed the form

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    jackkellerinc
    Asked on December 06, 2018 at 01:12 AM

    Why can't the email be sent to the user who started filling out the form but has not completed it? This would be incredibly helpful



    This is a re-post of a comment on How to Set Reminder Emails for Your Forms

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    Kiran
    Answered on December 06, 2018 at 09:51 AM

    I understand that you want to send a reminder email to the person who starts to fill the form and didn't submit the form. I am not sure if this is possible since the form information was never sent to JotForm server to be able to send a reminder email. If you are referring to the same, please let us know so that we may be able to send the thread to our backend team as a feature request.

    Thanks!

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    jackkellerinc
    Answered on December 06, 2018 at 10:43 AM
    I am referring to the same
    ...
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    Kiran
    Answered on December 06, 2018 at 12:19 PM

    Thank you for confirming. The thread has been forwarded to our backend team for evaluation purposes. Unfortunately, we cannot provide any ETA at this moment. However, if there is any news you'll be updated here on this thread. 

    Thanks!