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FroydisAsked on December 7, 2018 at 6:05 AM
hi today everytime i try to print my pdf version of a submission a box is embedded on the top with which format of pdf i want to create, despite naming my document and choosing a type this box wont go away!! very infuriating! i was able to print my submissions fine yesterday!!
here is a screen grab of the box...hope you can help thanks
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Richie JotForm SupportReplied on December 7, 2018 at 11:28 AM
We are sorry for the inconvenience.
I have tested my sample PDF and I can't seem to replicate the issue at my end.
This option will only show when it is your first time to create a PDF form or there is no default layout for your PDF. After selecting a layout this option will not pop-up when you return to view your PDF.
Please select a layout and let us know if the issue still remains.