JotForm values not making it into Zapier

  • ShoppingFeed
    Asked on December 7, 2018 at 12:46 PM

    I cannot get Jotform Field values in the examples being imported by Zapier.


    Jotform: 83384316319157

    Submission example: 4200078615313627206

    Zapier data received: (orange fields should be in this data)

    status
    ACTIVE
    form_id
    83384316319157
    fields__Any special notes or requests?
     
    ip
    66.220.228.135
    fields__Phone Number
     
    fields__Name
     
    updated_at
     
    answers
     
    id
    4200078615313627206
    flag
    0
    notes
     
    fields__Please choose one:
     
    new
    1
    created_at
    2018-12-07 11:04:21
    fields__Unlock Das
    Jotform Thread 1666401 Screenshot
  • Richie JotForm Support
    Replied on December 7, 2018 at 2:55 PM

    UPDATE (May 7, 2019): Direct integration with Slack is available now. 

    1. Open the Form Builder and find the Slack integration under the Settings tab and authorize your Slack workspace. 

    1557234101slack1 Screenshot 20

    2. Select a channel/person on your workspace to send your notifications to. And add your message that will appear at the beginning of your Slack messages. Then, select the form fields that will be included in your message. Additionally, you can add "View Submission" and "Edit Submission" buttons to your message in order to view or edit submission from Slack.

    1557234089slack2 Screenshot 31

    3. You can create multiple connections to your channels or send direct messages to team members using the same integration by clicking "+ADD NEW" button: 

    1557234077Screen Shot 2019 05 07 at 15 Screenshot 42

    Integration is ready! 

    Once you get a submission, the submission will be sent to the channel.

    You can look at this guide for more details: https://www.jotform.com/help/563-How-to-use-Slack-with-your-form

     

    I have checked your form and can you please share to us a screenshot of your Zap?

    Guide:-How-to-add-screenshots-images-to-questions-to-the-support-forum-

    Can you please explain further how your form works?

    I have tested my sample form with zapier and it is working at my end.

    JotForm values not making it into Zapier Image 1 Screenshot 53

     

  • ShoppingFeed
    Replied on December 10, 2018 at 11:43 AM
    Sure - I have provided a video here for you.
    The form collects basic information. Once submitted a Slack notification
    should pull the values from Jotform and send to a Slack channel. The data
    from the form is not in place just the headers and no collected
    information. Hope that's helpful
    ...
  • Richie JotForm Support
    Replied on December 10, 2018 at 1:12 PM

    We can't seem to view the video you have posted.

    Kindly share to us the link again.

    I have tested my sample form with zapier and the zap is working at my end.

    You could try to check your zap settings again and see if there are errors.

    JotForm values not making it into Zapier Image 1 Screenshot 20

    Thank you.

  • ShoppingFeed
    Replied on December 11, 2018 at 1:43 PM
    My apologies! - http://recordit.co/aYxoe8Nvli
    I have opened a ticket with Slack and Zapier and they showed me the data
    received and tested another source for it. It is not on their side.
    Thanks for your help - please dive deep and refer to me to help however you
    need.
    Best
    Andy
    ...
  • Richie JotForm Support
    Replied on December 11, 2018 at 3:24 PM

    I have tested a cloned version for your form and the form data is sending to Zappier.

    JotForm values not making it into Zapier Image 1 Screenshot 20

    I have checked the video and it seems that you're trying to get samples from old submissions.

    Can you please try to test your form and let us know how it goes?


  • ShoppingFeed
    Replied on December 11, 2018 at 5:43 PM
    http://g.recordit.co/BMRfGZXddF.gif
    Not working
    ...
  • Mike
    Replied on December 11, 2018 at 8:33 PM

    The HIPAA option must be set to No. 

    We use a separate environment for the HIPAA accounts. Please follow the next link if you are interested in our HIPAA compliant solution:

    How to upgrade to HIPAA Compliance

    JotForm HIPAA-Compliant Online Forms

  • Nur Karabağ JotForm Developer
    Replied on May 7, 2019 at 8:51 AM

    UPDATE: Direct integration with Slack is available now. 

    1. Open the Form Builder and find the Slack integration under the Settings tab and authorize your Slack workspace. 

    1557233929slack1 Screenshot 10

    2. Select a channel/person on your workspace to send your notifications to. And add your message that will appear at the beginning of your Slack messages. Then, select the form fields that will be included in your message. Additionally, you can add "View Submission" and "Edit Submission" buttons to your message in order to view or edit submission from Slack.

    1557233946slack2 Screenshot 21

    3. You can create multiple connections to your channels or send direct messages to team members using the same integration by clicking "+ADD NEW" button: 

    1557233978Screen Shot 2019 05 07 at 15 Screenshot 32

    Integration is ready! 

    Once you get a submission, the submission will be sent to the channel.

    You can look at this guide for more details: https://www.jotform.com/help/563-How-to-use-Slack-with-your-form