How to delete or change a false recipient-emailadress

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    KatharinaE
    Asked on January 17, 2013 at 08:56 AM

    In the notification was inserted my mailadress as follows: frstadtkirche@googlemail.com.

    If I test this notification, the jotform says, that a mail was sent to Frstadtkirche@googelmail.com .

    May be, I typed this adress in that false form, but I do not know where.

    And : where and how can I correct the adress of recipient?????

    Best wishes!

    Katharina Elsäßer

  • Profile Image
    pinoytech
    Answered on January 17, 2013 at 09:01 AM

    Hi Kath,

    Here's the guide on finding out E-mail Address used for submissions:

    http://jotform.me/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image
    KatharinaE
    Answered on January 17, 2013 at 09:16 AM

    I did so, in the notification is now the correct recipient-adress. But click at the button "Test e-mail" creates an email to the false adress (the old incorrect adress).

    Futher: Later I want changes this adress to another.

  • Profile Image
    pinoytech
    Answered on January 17, 2013 at 09:27 AM

    Hi Kath,

    I just want you to know that using "Test Email" button will only send notification to the email address that associated to your account. I would suggest you to test your form on actual submission. Try also clearing your browser cache and cookies.

    Thank you!

  • Profile Image
    KatharinaE
    Answered on January 17, 2013 at 09:35 AM
    Am 17.01.2013 15:27, schrieb JotForm Support Forum: