The word "Alert" Vanishing?

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    mfaulkner
    Asked on December 09, 2018 at 11:58 AM

    I have tried to address this but it has gotten only no real answer only a final acknowledgement that the issue actually exists.

    So I thought I would ask in a more public way if anyone else has experienced the word "alert" disappearing when a form is submitted.

    A quick way to test is you fill in a text answer with something like <<< Alert >>>.  (I have used brackets only a symbols to show where the word was.)

    When the form is previewed or submitted the field will show up as <<<  >>> with the word alert vanishing.

    I have also found that even embedded the text string "alert" will be removed. Example: "alerted" returns "ed", "alertness" returns "ness"

    I have also discovered that alert it is being removed from questions already on the form.  Eg "Is subject alert", shows up as "Is subject ".

     

    Is is just us or is Jotform persecuting a system wide war on alertness?

  • Profile Image
    Kevin_G
    Answered on December 09, 2018 at 01:24 PM

    Apologies for the inconveniences this may have caused. 

    Note that if the problem is on our back end or due to some sort of code blocking/removing the codes, only our developers will be able to resolve it, that seems to be the case since I can see a ticket on our second level has been opened here: https://www.jotform.com/answers/1662122 

    I can see the ticket has been already assigned to someone on our back-end team and the issue is being worked. I submitted a request for updates and we will keep you updated on that thread. 

    I will also include the additional words you reported. 

    Hopefully this is resolved soon.

    Thanks.