What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The link to the jot form static html facebook app won't open on mobiles.

    Asked by Sarah Collins on January 17, 2013 at 11:14 AM

    https://www.facebook.com/theseafood/app_190322544333196

     

    Page URL:
    https://www.facebook.com/theseafood/app_190322544333196

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    Answered by jeanettebmz on January 17, 2013 at 12:21 PM

    Can you please tell us what type of mobile platform are involved ?

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    Answered by sarahcollins on January 18, 2013 at 06:31 AM

    Hi - have tested on Samsung S2 and Iphones and it doesn't work on either. 

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    JotForm Support

    Answered by idarktech on January 18, 2013 at 06:54 AM

    @sarahcollins

    What does it displays when you viewed your FB page to iPhone? Does it says "page was not found error"? I think this is a common issue on FB page when viewed on mobile devices. Check this related article for more info: http://blog.jeromeparadis.com/2007/09/10/Facebook-Developer-how-to-solve-the-quotPage-requested-not-foundquot/

    Also, if you are using Static HTML Iframe App, there's an available short URL on the upper right side on the Stic HTML app when you are on edit mode. Can you try that for your mobile? I think that would help. Check this screen:

    Hope this helps. Thanks!

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    Answered by sarahcollins on January 18, 2013 at 07:34 AM

    Hi - That seems to have worked. Many thanks for your help. 

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    JotForm Support

    Answered by idarktech on January 18, 2013 at 10:09 AM

    Glad it helps. Cheers!