What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like some details regarding HIPAA Compliance with your forms.

    Asked by Michael on January 17, 2013 at 12:15 PM

    Our client is interested in integrating one of your forms into their site.

    Since the information being collected is accessed through JotForm, will they require an SSL on their own site as well?

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    Answered by jeanettebmz on January 17, 2013 at 12:42 PM

    JotForm certainly complies with the technical safeguard section of the HIPAA security rule

     

    Please check this thread to read what our CEO explains about HIPAA compliance

     

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    Answered by mike on January 17, 2013 at 12:55 PM

    So do I need to purchase an SSL for the site, or will the secure JotForm meet all of the necessary HIPAA comliance measures?

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    Answered by jeanettebmz on January 17, 2013 at 01:12 PM

    Like Mr. Aytekin states:

    "1. Always use SSL (https) version of JotForm site on your browser. Use "https://www.jotform.com" to login to your account, create your forms, look at your submissions and link to your forms."

    Data transmission (which was filled out by a submitter into an SSL Form )  is sent encrypted . However, you could implement an SSL for the site if you will put specific information into your emails autoresponders/notifications , because  we send emails in plain text. So, they these are not secure.

    Data stored on our servers are not encrypted, but access to our servers are safeguarded.