I would like some details regarding HIPAA Compliance with your forms.

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    Asked on January 17, 2013 at 12:15 PM

    Our client is interested in integrating one of your forms into their site.

    Since the information being collected is accessed through JotForm, will they require an SSL on their own site as well?

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    Answered on January 17, 2013 at 12:42 PM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan.  https://www.jotform.com/hipaa/ 


    JotForm certainly complies with the technical safeguard section of the HIPAA security rule


    Please check this thread to read what our CEO explains about HIPAA compliance


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    Answered on January 17, 2013 at 12:55 PM

    So do I need to purchase an SSL for the site, or will the secure JotForm meet all of the necessary HIPAA comliance measures?

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    Answered on January 17, 2013 at 01:12 PM

    Like Mr. Aytekin states:

    "1. Always use SSL (https) version of JotForm site on your browser. Use "https://www.jotform.com" to login to your account, create your forms, look at your submissions and link to your forms."

    Data transmission (which was filled out by a submitter into an SSL Form )  is sent encrypted . However, you could implement an SSL for the site if you will put specific information into your emails autoresponders/notifications , because  we send emails in plain text. So, they these are not secure.

    Data stored on our servers are not encrypted, but access to our servers are safeguarded.


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    Answered on April 13, 2018 at 10:10 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit www.jotform.com/hipaa

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    Answered on April 19, 2018 at 04:26 AM

    Update: HIPAA is available for the Silver plan as well.