What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you please unlock my account?

    Asked by ben2028 on January 17, 2013 at 01:51 PM


    Heya, my account was mistakenly suspended for phishing. The username is "ccjotform8".




    CC: Inactivity Notification

    CC: Return Notificiation

    CC: Admin Access Request


    The purpose of my forms is to provide users of my website a way to notify me when they go inactive and also a confirmation to access my admin area. It asks for a "CC Code" in the form which may be the reason it got locked. This stands for Community Crusaders Code and is a form of two-step verification I use with my members. These forms are active and I'd like to get this sorted out as soon as possible. Please let me know if you need any more information.


    My website: www.rscrusaders.com


    Thank you

    Page URL:

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    JotForm Support

    Answered by idarktech on January 17, 2013 at 02:10 PM


    Your account should be fine now.

    I have reviewed your forms again and they are seems to be fine. Thanks for proving the details as well. That helps us identify the use and purpose of your forms.

    You should be able to login by now. Our apologies for the inconveniences caused.

  • Profile Image

    Answered by ben2028 on January 17, 2013 at 02:15 PM

    Thank you so much! You guys are the best!


    I seriously love Jotform support. :D

  • Profile Image
    JotForm Support

    Answered by idarktech on January 17, 2013 at 02:20 PM

    Thanks for the love! =)