Unable to complete submission of form

  • Kate_kellett
    Asked on December 10, 2018 at 1:02 PM

    Hello,

    I have tried multiple times to fill out and submit my form but it doesn't seem to actually process. When I click submit, it just says "please wait" and never gets to the completed/thank you page. Form is linked below. 

  • Elton Support Team Lead
    Replied on December 10, 2018 at 3:00 PM

    It says in the browser console that your Stripe API Key is empty. Can you please confirm if the Stripe payment field is connected to your Stripe account? Guide: https://www.jotform.com/help/190-How-to-Integrate-Stripe-with-your-Form

    Unable to complete submission of form Image 1 Screenshot 20