Account keeps getting charged

  • Jackee
    Asked on December 10, 2018 at 5:02 PM

    I need a number to call. I have been charged twice now for upgraded services and I have never upgraded services. I need this issue resolved permanently. 

  • David JotForm Support Manager
    Replied on December 10, 2018 at 6:58 PM

    Please make sure to log in to your PayPal account to cancel the subscription number I-Y07RSR53XT5V. Once we get a confirmation from you that the subscription was canceled, we will refund the last two charges.