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alinegroupAsked on December 10, 2018 at 6:27 PM
Hello,
Jot form notifications are not coming through from the beginning of the month.
I have reset notification and tried to resubmit and it still is not coming though.
Please Help
Thank you
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Richie JotForm SupportReplied on December 10, 2018 at 9:39 PM
We are sorry for the inconvenience.
To clarify, this is the form in question?
Checked your form and you have created three notification emails and two email addresses are in our bounce list for error 550 and 553.
It seems that it was an invalid recipient and an SMTP authentication error.
Kindly check your email address again and use the default sender email address noreply@jotform.com.
Please test your form and let us know if the issue still remains.