Unable to login-password won't reset

  • Profile Image
    Blair Heckel 
    Asked on December 10, 2018 at 06:47 PM

    Hi,

    I need to reset my password. No one on my team is able to do this and we have not received a reset email. Please help at your earliest convenience.


    Thanks,

    Blair

  • Profile Image
    Jan
    Answered on December 10, 2018 at 09:59 PM

    Unfortunately, I was not able to locate your account using the email address you provided.

    Please provide the correct email address or username. You can also share the form ID/URL or the URL of the webpage where the form is embedded.

    We'll wait for your reply. Thank you.

  • Profile Image
    Blair Heckel 
    Answered on December 10, 2018 at 10:43 PM
    Apologies,
    Email address associated with the account is creative@datasciencedojo.com.
    Thanks,
    Blair Heckel
    ________________________________
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  • Profile Image
    Richie_P
    Answered on December 11, 2018 at 08:45 AM

    Using the email address you have shared, I was able to find your account.

    If you have access to the email address creative@datasciencedojo.com then you can use the forget password to retrieve your reset instructions.

    Guide:How-to-reset-the-password

    Hope this information helps.

    If you need further assistance, let us know.