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easytrustAsked on December 10, 2018 at 11:45 PM
Hello! Want to buy the full version for a year and our form has a bunch of questions that might be confusing for a user-- Is there a way to get modal popups / tooltips (that would work on mobile also) for the card layout?
Love that style but our users have many questions that would be tricky without additional guidance (and when we add it to the description the text is large and makes the question overwhelming).
Thanks for your help!
~Alice -
Kiran Support Team LeadReplied on December 11, 2018 at 10:38 AM
Unfortunately, the card layout forms not having the feature to display the tooltips. However, you may use the Description section to provide any explanation for the questions.
Let me forward the thread to our backend team as a feature request for evaluation. Unfortunately, we cannot provide any ETA at this moment. However, if there is any news you'll be updated here on this thread.
Thanks!
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easytrustReplied on December 11, 2018 at 1:44 PM
@kirin - Thanks so much for sending to your team to check out.
The description part is ok but I tested on some users and they got overwhelmed :(
Another idea, not ideal, but a stop-gap-- is something that your old types of forms had-- Is there a way to enter HTML for the card forms?
Was thinking "Well, worse case for now I could add a chat bot below... So if they have questions, they can just type it in there..." Or... Direct them to another page for FAQs (but would prefer this be a link on an actual question rather than an independent card...)
Thanks! -
David JotForm Support ManagerReplied on December 11, 2018 at 3:50 PM
You could add a Text field to show HTML content, however, it will be displayed in a single card.
So, this will not be possible in Card Forms. You might consider using a Classic form.