How can I send a pre-filled form for signature?

  • AnandaGroupRentals
    Asked on December 11, 2018 at 1:45 PM

    Hello,

    I'd like to send a form to clients, pre-filled out with their information, so all they need to do is sign the form and submit it back to me. I have a form created, and tried using the placeholder option to pre-fill in the data...however, when it came time to print the form in PDF, the program didn't pick up on those fields (thinking they were still empty). Can you please advise?

    Thank you,

    Jessica

  • Elton Support Team Lead
    Replied on December 11, 2018 at 3:55 PM

    Placeholder is basically a guide or hint so they're not actually a real value.

    If you want to prepopulate fields, you can do that through URL parameter. Use this app to generate URL parameters https://prepopulate.jotform.io/

    Full guide: https://www.jotform.com/help/71-Prepopulating-Fields-to-Your-JotForm-via-URL-Parameters


  • AnandaGroupRentals
    Replied on December 11, 2018 at 5:37 PM

    Hi there,

    Thanks for the suggestion, and it worked, but partially. When I test it by signing one of the two signatures and then hit "submit application", I get a response that only one submission is allowed and it doesn't accept the submission. 

    I'm not clear on what that means and how to fix the form.

    Thanks,

    Jessica

  • Jan
    Replied on December 11, 2018 at 8:32 PM

    This is happening because the Unique Submission is set to "Check cookies only". This will prevent duplicate or multiple submission from the same browser.

    154457819912 12 3ttd6 Screenshot 10

    Please set it to "No check" to receive multiple submissions from the same browser. Here's a guide: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form.

    Let us know if you have any questions. Thank you.

  • AnandaGroupRentals
    Replied on December 12, 2018 at 11:55 AM

    Thanks, and that was helpful. However, I've not got a new question.

    I'm trying to "pre-sign" the document prior to sending it to the recipient. As you can see, I added a PDF signature in the Header field, and used the subhead text as my job title...however, this doesn't show up on the PDF. Can you please help me with getting my signature and job title to prefill as well? Thanks!

    Jessica

  • Jan
    Replied on December 12, 2018 at 1:13 PM

    I moved your next issue to another thread. Please wait for our reply on this thread: https://www.jotform.com/answers/1671253.

    I recommend you to create a separate thread for each issue so that we can assist you properly.

    Thank you for your understanding.