What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to view the order form

    Asked by nisha_783 on January 18, 2013 at 02:50 AM

    Hi,

    I selected the order form 30171412187446. Followed the instructions and added to my facebook page. I can view the order form; when I click the preview button; however, other people cannot view the form. I checked with all the browsers.

    Please advice.

    Thanks and Regards,

    Nisha Shah

    Page URL:
    www.facebook.com/fulkariz/app_190322544333196

    Screenshot
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    JotForm Support

    Answered by Welvin on January 18, 2013 at 02:57 AM

    Non-Fans can see your form. Fans cannot. The problem is related your non-fans and fans content settings, please open the app again and edit your settings. Change it to open in Public of reverse your option not to show the form to non fans and show the form to fans.

     

    Thanks

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    Answered by nisha_783 on January 18, 2013 at 03:03 AM

    Thanks for the quick response, however can you tell me in detail what am I suppose to change. How do I change the settings so that everyone can view the form.

    However, Contact us form is visible to everyone so I want similar setting for the Order form.

     

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    JotForm Support

    Answered by Welvin on January 18, 2013 at 03:13 AM

    Example Public Form in Facebook: https://www.facebook.com/katipunandepot/app_190322544333196

    1. Click the Tab

    2. Edit Public Content

    3. Add the codes

     

    Thanks

  • Profile Image

    Answered by nisha_783 on January 18, 2013 at 03:19 AM

    Thanks I got.

     

    Thanks once agin.

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    JotForm Support

    Answered by Welvin on January 18, 2013 at 03:20 AM

    You are welcome. Cheers!