Losing form data caused by internet connectivity issue

  • LeeBrad
    Asked on December 11, 2018 at 11:02 PM

    I designed a form called "client clarity form" for my business. My goal is to use this as an on-boarding form to ask my client these questions in real time. Then, I'd like to export the answers via Zapier to a Google Sheet. My concern is that since this is an online form, can I wind up losing information because of internet connectivity issues? If I am halfway through the conversation with them and my internet dies, do I lose everything that I have worked on/entered at that point? That is my biggest fear. If it can be saved regardless, that will help me to know if this tool will work for me or not. Thanks for your help!

  • mustafahadra Senior Digital Advertising Specialist
    Replied on December 12, 2018 at 4:59 AM

    You should be connected to the internet while submitting the form. 

    However, JotForm has Auto Fill feature that allows save the form data on browser's local storage and fill the form automatically while submitting this later.

    Please check out this guide: http://www.jotform.me/help/227-How-to-Enable-Auto-Fill-Feature-Save-Form-Entries-to-Continue-Later

    Best Regards