- aserbanAsked on January 18, 2013 at 08:10 AM
If I put a form colapse on the top of the form in preview it seems OK but when looking on the web-site the page doesn't show (see print-screen).
I tried both without page breaks and with page breaks. The result is the same. (I removed the page collapse since I needed the form to be available on the site).
Can you guys assist me please?
- JotForm SupportjonathanAnswered on January 18, 2013 at 09:31 AM
Are you still having this issue? Can you share to us the URL of the website so we can also check the form?
I checked your form, and I found there is no longer a collapse field on it. There are page-break field instead. Previewing the form directly using the URL did not present any issue, and was able to use it.
Please inform us if you have further inquiry.
- aserbanAnswered on January 22, 2013 at 10:47 AM
Sorry for the delay in getting back to you. I've put the page collapse back on the form and the form is now nowhere. You can take a look yourself
the URL of the web-site is : http://acafashion.shopmania.biz/info/ghid-de-masurare
the URL of the preview form is OK : http://form.jotform.us/form/30173507153143?
- JotForm SupportidarktechAnswered on January 22, 2013 at 11:29 AM
Have you tried embedding your form using the default script embed code? If not, I'd suggest to re-embed your form using that embed code as it is very useful for forms with page breaks so the form automatically change its height depending on the form fields length.
- aserbanAnswered on January 22, 2013 at 11:42 AM
I tried your suggestion and it worked. I realized the fact that I was using the Embed code for the iframe and this was causing this unusual behavior.
Thank you very much for your assistance. Cheers !
- JotForm SupportidarktechAnswered on January 22, 2013 at 12:14 PM
If you run into any problems using JotForm, just message us here anytime.