- sozotvnetworksAsked on January 18, 2013 at 10:03 AM
- JotForm SupportidarktechAnswered on January 18, 2013 at 10:50 AM
Do you mean your billing information with us? If so follow these steps.
Since you've paid for your JotForm Subscription using CC, this is processed by our 3rd party payment gateway, Plimus. To change your billing information, you have to login to your Plimus account. Here's how:
1. Check your email firstname.lastname@example.org for a temporary Plimus password.
2. Log in to Plimus via this page -https://secure.plimus.com/jsp/account_login.jsp. Your plimus username is 1324484484774
3. Go to My Account then click the Change link on the payment method column (far right side) of your active Jotform subscription
4. Save the changes to update your account
Feel free to let us know if you have further questions or concerns. Have a great day!