What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When people try to submit my form the get the message "Form over quota. This form has exceeded its allocated quota." How can I fix this?

    Asked by rneigh on January 18, 2013 at 11:39 AM

    I am currently using the free version.

    Page URL:
    http://form.jotform.us/form/23285596752162

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    JotForm Support

    Answered by Deygus on January 18, 2013 at 11:57 AM

    This happened because you are over your limit as part of our specified limitations for the Basic Free Account Plan.

     

    This now means that your forms and account have been automatically temporarily disabled by our System because of this which now leaves you with 2 Options to choose from -

    Option 1 - You can upgrade your account to a Premium Plan and you can continue.

    or

    Option 2 - You can wait for the 1st of the Month which is when the Basic Free Plan resets.