Didn't mean to upgrade to bronze subscription

  • wdv255
    Asked on December 12, 2018 at 7:58 PM

    Could I please be refunded? We upgraded to bronze subscription by error.

  • Ashwin JotForm Support
    Replied on December 13, 2018 at 6:31 AM

    Upon your request, I have gone ahead and cancelled your bronze monthly subscription plan. I have also processed the refund for last subscription payment as well. Please allow 3-7 days for the amount to reflect in your account.

    Your account is now downgraded to free plan.