E-signature widget is not working on iPhone and iPad

Hi, I'm experiencing the same issue.

I'm unable to submit the form even when E-signature is complete.

** Steps to replicate

1. On iphone or iPad (both Safari and Chrome on iOS exhibit this issue)

2. Submit form without signature

3. See error message 'This field is required'

4. Complete signature and click 'Submit'

5. Nothing happens, and form is not submitted. The error message 'This field is required' is still visible.

Note, I have two forms and only one form exhibits this issue.

I checked your email address in our system but I was not able to find any account. 

To which form is the issue related to? Please provide us a form URL. If your form is embedded, please provide us a webpage URL.