What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Video in Auto Responder?

    Asked by JASD on January 18, 2013 at 04:09 PM

    Could we embed it?

    I put in the code, it shows in the template, but it doesn't show in the email.

  • Profile Image
    JotForm Support

    Answered by Mike_T on January 18, 2013 at 04:20 PM

    Thank you for contacting us.

    As far as I know, almost all email clients do a really poor job of displaying HTML content, so that embed video will not work in most places (Gmail, Yahoo, AOL, Blackberry devices and so on). The recommended practice is to use a thumbnail image that is linked to the video. Please take a look at the following article:

    How to Embed Video in Email

    If you need any further assistance on this, please let us know.