Account Suspended

  • Burhan Kıyakoğlu
    Asked on December 13, 2018 at 2:22 PM

    Hi,

    Today we opened an account and now we can't open it. We were planning to upgrade our account but now we have doubts. 

    Can you please inform us about the issue urgently because if you cannot fix the issue quickly, we will need to purchase another product.

    For the jotform account, we use the same email address.

  • Bitia JotForm Support
    Replied on December 13, 2018 at 2:56 PM

    Upon review of your account I found that it was automatically suspended (autosuspended) due to form: http://www.jotformeu.com/form/83462647358366 

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, etc; our Phishing Detector Tool might contain be trigger by certain words or expressions related to those activities.

    I have inspected your forms and found no guilty fields , so I have activated your account, we apologize for the inconveniences this may have caused you.


    Thank you.