Both Layouts/Drag and Drop Upload Widget: Widget sends meta data to Trello if it's empty.

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    epvcfa
    Asked on December 13, 2018 at 02:53 PM

    Hello! 

     

    I have a form that passes its data through Zapier to create a card in Trello. Everything works as expected; there is just one small bug with the "Drag and Drop Upload" widget. When the user does not include any attachments, the widget passes multiple gibberish .txt files which then become attachments on the corresponding cards in Trello. 

     

    Are you aware of any method to prevent this on the JotForm side?

     

    Thank you,

     

    1544730645Screen Shot 2018-12-13 at 14.4

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    Kevin_G
    Answered on December 13, 2018 at 05:35 PM

    I have been testing this using the Zapier integration as well as ours and I can see the issue on both of them. 

    The issue will be reported to our second level so our developers can have a look on this, we will keep you updated via this thread. 

    Thanks. 

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    epvcfa
    Answered on December 17, 2018 at 01:12 PM

    Thank you for passing this on, Kevin.

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    Richie_P
    Answered on December 17, 2018 at 02:24 PM

    The ticket has been assigned to a developer. However, updates are not yet available at the moment.

    We will let you know once updates are available.

    Thank you.

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    epvcfa
    Answered on January 28, 2019 at 02:16 PM

    Hello JotForm, 


    Is there an update on this issue? We are still seeing the gibberish .txt files attached to every one of our cards in Trello that does not include a real attachment (which is most of them).


    Thank you,

    Erik

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    Richie_P
    Answered on January 28, 2019 at 03:28 PM

    We are sorry for the inconvenience.

    Unfortunately,updates are not yet available at the moment.

    We will keep you post via this thread for updates.

    Thank you for your patience and understanding.