I created a form with multiple pages and save and continue later option?

  • Mark Smith
    Asked on December 13, 2018 at 3:04 PM

    I created a form with multiple pages. I want users to be able to return to the form and work on it. I created a starter form.

    https://form.jotform.com/83462967927171

    Only problem I have is that pages on the main form are only saved if all required fields on the page are completed. I began this as a clone of a form that worked ok last year. Users had to complete all required fields on the first page, but after that any data on any page was saved, even if all required fields were not completed.

  • Nik_C
    Replied on December 13, 2018 at 5:09 PM

    I'm sorry, but I'm not sure I understood the problem completely. 

    I tested this issue by submitting your first form, and I got the session link in the email, then used it fill your second form, and the data saved properly.

    Could you please elaborate more about the problem exactly so we can investigate further?

    We'll wait for your response.

    Thank you!

  • marxmyth
    Replied on December 13, 2018 at 8:00 PM

    I had to go in and get rid of all the "next" buttons at the bottom of pages, as when clicked, the page was not saved. 

    It didn't seem to be related to completing all of the required fields on the page as I had thought. 

    I don't really understand why the "back" button saves, but the "next" doesn't. It's annoying, as users want to go forward, not backwards. 



  • John_Benson
    Replied on December 13, 2018 at 9:51 PM

    Please do not remove the "Next" button so the user can move to the next page and save the last page.

    Please return the "Next" button and we will try to replicate the issue.