What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I upgraded my account but it still says its the free version.

    Asked by grafixshoppe on January 18, 2013 at 06:14 PM

    I've logged out and cleared my internet cache too.

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on January 18, 2013 at 06:37 PM

    Thanks for bringing this to our attention!

    I have updated our systema nd your forms and account should be now reflecting your purchase.

    Thanks again for using JotForm!