What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Feature Request: Autoresponder with Time delay

    Asked by Twilightwarrior on January 18, 2013 at 09:00 PM

    Hello, 

     

    I would love a feature that would send an auto-responder email to someone who submits a form with a time delay. This way, I can make sure they get my special thanks email a week after then sign up. 

     

    thanks autoresponder email Feature Request
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    JotForm Support

    Answered by idarktech on January 18, 2013 at 09:37 PM

    Hi,

    I have forwarded your request to our lvl2 team for a review. I'm sure they'll consider this request, though we can't provide any definite time for implementation due to the other long list features that are already on the priority list.

    Thanks!

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    Answered by ruilus on March 22, 2013 at 05:44 PM

    Yes! This would be a great feature. We would like to customize a human like auto response.

    The only problem, it flyes out too fast.

    Please consider it.

     

    Joseph

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    Answered by StudioBe on April 02, 2013 at 04:56 PM

    Agreed!!!

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    Answered by stevenbennitt on June 12, 2013 at 12:01 PM

    +1

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    Answered by andrewmd03 on January 24, 2014 at 04:18 PM

    Bump

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    Answered by LearnButeyko on February 11, 2014 at 04:30 AM

    I agree with this and desperately want it too!

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    JotForm Support

    Answered by TitusN on February 11, 2014 at 08:43 AM

    Thanks Guys.

    The gravity of the feature request has been acknowledged.

    Though - opening a separate feature request  works better in increasing the demand for the feature.

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    JotForm Developer

    Answered by irem on June 15, 2016 at 08:46 AM

    Hello,

    We’ve implemented scheduled autoresponders! Now you can send your autoresponders to your submitters after selected time delay!

     

    In order to use that feature you can simply follow the instructions below:

    1. Open Emails Wizard on builder.

    2. Select autoresponder email that you want to delay its delivery time.

    3. Click on Advanced tab.

    4. Select schedule date on the dropdown menu in the Set Email Time section.

     

     

    Then, your responses will be sent after selected time delay for each submission.

    Hope this helps for you. If you have any questions about scheduled autoresponders, please let me know.

      

    Thank you for using JotForm!

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    Answered by ruilus on June 15, 2016 at 12:46 PM
    Are there any ways to cancel a specific postponed autoresponder from a specific submission without changing the rest?
    I would like to set them up as follow up emails but from time to time, no follow up is needed.




    ...
  • Profile Image

    Answered by victor on June 15, 2016 at 01:52 PM

    To assist you better, and give you a better answer. I have created a new thread that will be answered shortly by our support team

    https://www.jotform.com/answers/861568