Can I add a user's IP to a whitelist to allow repeated entries?

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    Asked on January 19, 2013 at 12:48 AM

    We have one user who is responsible for entering the handwritten registration forms that we receive.  He has been periodically denied access to our site, receiving a message that says his IP address ( has been blocked.  Can we add his IP address to a whitelist so that he doesn't encounter this issue in the future?

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    Answered on January 19, 2013 at 02:46 AM


    That IP is now on the white list. 

    Let me know if such issue persist. Thanks!